Product Manager – Business services

As Product Manager PSP you will be responsible for:

• Tender offers and product launch:
  • Define the product in tender offers in close coordination with internal stakeholders (PA, Finance, IT, client service…): functionalities, services, value, media… Is supported by Offer Team Lead for RFP’s administrative items and writing.
  • Define the roadmap, manage the retro planning and the go-to-market.

• Backlog management:
  • Roadmap management.
  • Gather all requirements and RFC from field (Client service), PA, Fin, IT…
  • Define the functionalities, validate and follow up specifications and developments until testing and give ultimate validation for go-live.

• Quality and optimisation:
  • Analyse and take appropriate actions to enhance product quality if needed/validated: based on studies, feedback from field, panels…
  • Analyse & optimize customer journeys.
  • Analyse the results of campaigns, suggest and take appropriate actions.

• Value creation:
  • Create, coordinate and validate messages/media/services around the product.
  • Develop marketing tools and plan campaigns with internal/external suppliers.

• Internal information:
  • Train or provide information to the sales forces or other internal users of product.
  • Communicate around the product progress internally (development progress, bug resolution, new functionalities, campaigns launched).

• Business Intelligence :
  • Market watch (competitors, technology, ERGroup).
  • Contacts with other PM on new development & technology (exchange of expertise).

• Business Development : Identify and assess new opportunities

Your profile

• You have 3 to 5 years of experience in a similar role with a good track record
• Master degree in Marketing or related
• Bilingual Dutch & French. English and German is highly desirable
• You have experience with project management and have great communication skills
• You have both an analytic and synthetic mindset while being also assertive and open minded
• You are looking to involve yourself in a collaborative working environment

Beside an attractive salary package in line with your experience my customer offers the opportunity to join an international group offering nice perspectives of evolution.

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