As part of our Digital Team and reporting into our Social Media Manager (Scope Europe), the Community expert (Scope Europe) will be a critical team player, responsible for day-to-day management of the social channels:
- Schedule content across our Social Media channels (Facebook, Twitter, Instagram, Youtube, Pinterest)
- Coordinate the Social Media editorial plan with special attention to Local activities and events
- Coordinate with Creative, Quality and other teams to ensure a perfect execution
- Help to increase the engagement of our social media audiences on a daily basis
- Help maintain relationships with key influencers.
- Supervise the development of engaging text, image and video content for social media accounts.
- Align with the brand’s established TOV/personality, and serve as the voice in both engagement and content
- Translate our consumer’s problems and opportunities into concrete product requirements.
- With your analytical mindset, you will be in charge of the Reporting & conduct business analysis of our digital activities
- Collaborate closely with our Customer Service to improve the Social Media care process
I’m looking for a junior candidate with:
- Bachelor or Master Degree in Marketing, Digital and/or International Business (or in the final year of his/her studies)
- No experience is needed but internships are a plus.
- Digital experience is a must
- Fluent in English, any other European languages is an asset
- Working hours shared between office and our Contact Center (Driving license is required)
- Strong sense of responsibility and autonomy
- Strong analytical and communication skills
- Excellent knowledge of Social Media
What they offer:
- Dynamic and fun environment.
- Nice opportunity for a new starter. J
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