CRM Specialist

In this role, you are responsible for developing and implementing the CRM & loyalty strategy to increase loyalty, engagement, sales and establish long term customer relationships:

• Implement and manage CRM programs/campaigns, covering the entire consumer life cycle.

• Work with the Ecommerce Manager to develop and deploy digital campaign-specific marketing, activating all consumer and trade touch points (Go-To-Market approach)

• Improve consumer digital experience to influence purchasing decision through all communication touch points (online and offline)

• Manage digital content: websites, social media in EMEA

• Implement SEO, SEO, SEM in line with communication strategy.

• Support the E-commerce Business Manager to increase the growth.

• Perform Web analytics reporting, measurement & ROI analysis

The successful candidate will have/ be:

• Master degree in Marketing, Commerce or Business

• 3-5 years’ experience in digital marketing

• Fluent in English

• Experience working with a premium brand

• Consumer-oriented mindset

• Broad Knowledge of SEO/SEA/SEM, UX and Social Media

• Excellent planning skills to optimize time management

• Experience in development and implementation of concepts

• Strong analytical, organizational and communication skills

• Team player, detail-oriented, consumer-oriented mindset and open-minded.

What they offer:

• To work within an international and familial company

• To work with high skilled professionals

• To work with well-known Premium Brands.

• Nice salary / long term contract and nice colleagues.

Page Personnel Belgium
Emeline Fouyon
+32 2 290 97 23
Bastion Tower
Marsveldplein 5
Place du Champ de Mars 5
1050 Brussels

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