- Providing a great customer experience and assist customers, and assure a smooth and fast case handling process.
- Proactive consultancy of new and existing customers in the respective assigned region, and realization of customers’ needs and requirements.
- Execution of all sales activity from new product introduction such as instruction and presentation to customers, to handling contract negotiations and monitoring the deal until closure.
- Assist sales & marketing with sales support and marketing initiatives in the region either from out of the office or if required on site when local presence is wanted or needed
- Follow up on customer processes related to order shipment and provide real time and accurate feedback on ongoing orders.
- Maintain customer database and make up the required weekly and monthly activity and status reports.
- Bachelor in Business Management (or related) with at least 3-4 years experiences in sales, channel, account management in a corporate environment.
- Positive attitude and strong communication skills.
- Team oriented and able to work independently with minimum supervision, ability to work in a multicultural environment.
- Eager to learn, open to changes and individual developments.
- Proven track record of negotiation skills, account and channel management.
- Good insight and understanding of base technical material/knowledge.
- Prepared to travel in the EMEA region.
- English as working language is necessary fluent. German is a plus.
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